About Us2019-12-05T13:01:06+00:00

ABOUT US

ABOUT US

About Coolhand Photography

We believe in telling stories by capturing moments and emotions as they happen. We are observers, not directors. From the start, our business philosophy has always been about being transparent, honest, and ethical. There is no fine print behind our photography sessions or wedding packages. We also don’t believe in high pressure sales or any hidden fees. We work with amazing clients who trust us to do what we do best.

If you are looking for exceptional, candid photography with perceptive flexible customer service then get in touch. Cool Hand is based near Guildford, Surrey but cover assignments across the UK and occasionally the rest of the world.

We shoot everything, from weddings, creative portraits and celebrations, to children, families, maternity and new arrivals. Many years of experience in digital (and previously film) photography gives us confidence to undertake the most challenging of assignments. We have the skill to work with any kind of location, light, or camera to create the desired effect. To achieve exceptional results we only use professional level Nikon equipment and the latest editing software available.

FAQs

How much notice do you need for a booking?2019-05-24T07:17:53+00:00

We work on a first-come, first-served basis. Sometimes we can be available on a very short notice of just couple of weeks. Best thing is to get in touch! In general 2+ months in advance is preferable so we have more time to get to know you and your vision of your wedding day. And of course do those all-important pre-wedding pictures which are part of our wedding package.

To reserve your wedding date, you just need to sign a wedding agreement. We do not require a deposit as we operate on a trust basis. We have never had a bad experience and we understand that weddings are expensive and money need to be diverted elsewhere prior to the wedding day. We undertake a limited number of weddings per year. We do that in order to maintain the quality and focus on creating a unique feel to each wedding without mass processing and cutting corners.

Does the price change based on the location/distance away from Surrey?2019-05-24T07:19:10+00:00

The price will not change if are able to attend the wedding and return to base in Surrey in one day. We have been as far as Birmingham, Lincoln and Manchester and we are able to complete a full day assignment without requiring an overnight stay. If the distance is such that we cannot return home on the day then the cost of the accommodation would be added to the price. The same applies to international locations where the flight & hotel would be added to the price of the package.

Can we tell you what we want?2019-05-24T07:20:10+00:00

Absolutely! The wedding day is your day and our goal is to add to the happy experience and create amazing memories for you and your friends and family. We work to your schedule and your requirements. If you any ideas you want us to recreate, we will do our best to bring them to life.

How long does it take to receive our photos?2019-05-24T07:20:54+00:00

Turnaround for engagement sessions is approximately 3 weeks, while turnaround for wedding collections is 5-6 weeks (sooner if we are able to).

What do we physically receive after the event?2019-05-24T07:21:56+00:00

On average the clients get around 400-500 pictures in 2 versions (colour and black/white) however there are no hard limits on numbers. The pictures are retouched and colour corrected. They come in high resolution, on a USB, with no watermarks or passwords. The pictures are yours to own and print/copy/publish as you desire. They are also uploaded to a password-protected online gallery for wedding guests to go and download for free.

Will we have to endure a long series of poses as part of the wedding photos?2019-05-24T07:22:59+00:00

It is entirely up to you! As we have mentioned at the start – we are observers and not directors. The essence of a documentary style is not staging but allowing things to unfold as the day goes and feelings flow. We want to have a minimal impact on your day and not cause any disruptions. We will not ask you to pose for group photos for hours or turn the day into a ‘Hello’ magazine editorial shoot. Unless, you want us to 🙂

Do you stay at an event until the end, or are there time limits and extra costs?2019-05-24T07:23:55+00:00

We provide up to 12 hours of coverage within the time span you request. This is included in our package. Additional hours could be negotiated and will endure extra costs.

Do you have backup equipment?2019-05-24T07:24:58+00:00

Yes we do. We use a pair of Nikon professional cameras and pro-level Nikkor lenses. We keep copies of each wedding in several secure physical locations as well as digitally in the Cloud.

Do you offer wedding albums?2019-05-24T07:26:12+00:00

Yes we do. Handmade GraphiStudio albums are available directly from the manufacturer in Italy, at trade prices. This can be added to the above package at any time, before or after the wedding. The album can either be designed by you (we provide you with software) or by designers in Italy at the additional cost of £60. Please contact for album options and costs.

What is your privacy policy?2019-05-24T07:26:54+00:00

If you would like to keep your wedding day completely private we can sign a non-disclosure agreement and not use your wedding pictures for any business promotional purposes.

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